Refund and Returns Policy

Shipping & Return Policy

Shipping & Return Policy :

Thank you for shopping with The Funny Mind, where we strive to offer excellent customer service and simple policies that won’t add stress to our customers. Our entire team is dedicated to ensuring overall customer happiness, which starts with fulfilling orders as quickly as possible. This means we do our best to get orders shipped the same business day or the next business day when ordered directly from our website for products (which are not personalized) in India. All Products are inclusive of delivery charges PAN India.

Working Days : Monday to Saturday 9.30am to 6.30pm except public holidays. Orders received on Sunday or during holidays will be shipped on the next business day.

Shipping Carriers – The Funny Mind ships most items via Bluedart or Delhivery. While we do our best to get orders delivered quickly, we cannot account for any delays which our shipping carriers may have. However, if you let us know of a delivery that arrives outside our guaranteed window, we will gladly refund any shipping charges incurred.

Delivery Time:

  • Packages are  normally received within 4 to 7 business days (except holidays). Delivery time may extend due to unpredictable situations (Eg, Natural Calamities/Epidemics etc.)

COVID Impact :

We are shipping pan-India and aim to get your orders delivered within 4-7 working days. However, services may be affected in some parts of the country, resulting in a delay due to COVID lockdown. Please bear with us during such time.

Shipping Confirmation and Tracking :

  • Shortly after your order ships, a tracking number will be sent via email with a link to track the package on the shipping company website.

RETURN POLICY

You can return the ordered product if in case the product sent is damaged.

Refund will be done in 7 working days starting from refund applied and approved by The Funny Mind™

Refund amount will be confirmed only after complete check of product by our experts.

Refund Method – will be made in same mode of transaction from which you have made payment. For e.g. Refund will be done on credit card if you have made payment through credit card.

In case you want to cancel an order, please email info@overxinnovations.com or call us on +91 7307766885/7307766886 within 24 hours of placing the order or before the order is shipped out. If you place a cancellation request after 24 hours of ordering the product, we will be unable to recall it. 

The Funny Mind™ reserves the right to refuse or cancel an order in case an incorrect price is listed or for any other reason. In such a situation, we will update you via email or call and refund 100% of any payment you may have made.

If a non-delivery or late delivery occurs due to a wrong or incomplete name/address provided by the customer, non-availability of a recipient at the time of delivery, or related reasons on the customer’s side, any extra costs incurred by us for re-delivery will be claimed from the customer.

The Funny Mind™ have all rights to reject or accept the request of return/replacement.

All disputes arising in connection with purchase, shipping and return are subject to Punjab (INDIA) jurisdiction only.

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Our Offices

OverX Innovations Private Limited

Manufacturing Unit:

Plot no. 575, JLPL, Sector – 82

Mohali, Punjab (India)

Corporate Office :

SCF 8-14, K-Area Road, Dhakoli

Zirakpur, Mohali, Punjab (India)

Call or Whatsapp: +91-7307766885 | +91-9872204878